Refund policy.

Policy Notice: No Refunds, Exchanges, or Returns
At Finn&co, we cherish our role as a small business, passionately dedicated to offering unique, quality products for our valued customers. In alignment with our business model, we regret to inform you that we are unable to accommodate refunds, exchanges, or returns at this time.

Sizing Error or Wrong Product
If a sizing error was made during the checkout process, or if the wrong product was ordered, we kindly ask that you reach out to us via email before the order has been dispatched. We are committed to resolving such issues to the best of our ability.

Received Incorrect Sizing
In the event that an order placed with incorrect sizing has been received and is not ideal for your pup to wear, we encourage you to contact us by email promptly. If the issue is brought to our attention within 5 days of receiving your package, we will offer an in-store credit to facilitate the resolution.
We greatly appreciate your understanding and cooperation regarding our policies. Should you encounter any challenges or require assistance with your order, we are here to help as best as we can. Please don't hesitate to reach out to us via email, and we will do our utmost to address your concerns.

Thank you for your continued support of Finn&co.
Warm regards,
The Finn&co Team